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Shipping & Returns

Thank you for visiting our site and reviewing our Shipping Policy. This policy covers the following topics:

Delivery Information
Our shipping fee is FREE SHIPPING over $99. No matter how many items you purchase in your order.

Your order is usually dispatched within 12-48 hours when your payment is received. We will deliver your order by Parcel Force - Worldwide Express Mail Service (Online Tracking). Deliveries usually take 3~7 working days to arrive.

Note:
We need you to provide us a detailed shipping address. Please bear in mind that the address you provide must be the right and detailed one, otherwise, we are not responsible for the failed shipping. All our parcels need a signature after you get your parcel. The P.O. Box address is not allowed. Please remember to sign your name after you get your parcel.

Tracking Your Order
After your package is dispatched, you will receive a shipping confirmation email including the tracking number of your order so you can track your order via the order-tracking Websites as below:

United Kingdom - http://www.parcelforce.com/portal/pw/track?catId=7500082
United States - http://www.usps.com/shipping/trackandconfirm.htm
Canada - https://obc.canadapost.ca/emo/basicPin.do?language=en
Australia - http://ice.auspost.com.au
Germany - http://www.gdsk.de/eng/index.html
Ireland - http://track.anpost.ie/track/tracklist.html
Singapore - http://www.speedpost.com.sg/TrackAndTrace.asp
Switzerland - http://www.poste.ch/en/post-startseite.htm
New Zealand - http://www.nzpost.co.nz/Cultures/en-NZ/OnlineTools/TrackAndTrace/
Thailand - http://track.thailandpost.co.th/trackinternet/Default.aspx?lang=en
Denmark - http://www.postdanmark.dk/contentfull.dk?lang=en
Norway - http://www.posten.no/en/

Note:
The shipping method for your parcel will be listed in your account and in your shipment confirmation e-mail which will also include a tracking number of your parcel.

Having Trouble In Tracking Your Order?
If you hit upon any questions or problems in the process of tracking your order, please feel free to contact us via our live chat support or online e-mail.

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